Replacement Policy
We take great pride in our attention to detail and workmanship and our products
are made with the highest quality materials. To ensure lasting beauty, protect
the item from contact with abrasives and avoid exposure to chemicals, lotions
and perfumes. To clean, use only mild soap and water. Make sure to dry with a
soft cloth.
THIS GUARANTEE IS NOT INTENDED TO COVER NORMAL WEAR AND TEAR.
NO REFUNDS, REPLACEMENT ONLY
Should you have problems with your item(s) please properly package the item(s)
in a padded envelope or a small box to avoid loss or damage in transit and it is
recommended that you ship by a traceable method .
Upon receipt of your damaged item(s), together with a copy of the purchase receipt
and the appropriate shipping as listed below (per item), we will replace your
item. Please follow the direction for your specific item as outlined below.
Should your item(s) no longer be available, an item of similar style and value
will be provided.
ITEMS RECEIVED WITHOUT A CHECK IN THE PROPER AMOUNT AND PURCHASE RECEIPT WILL BE
DISCARDED.
1 - BLUE LUSTER CZ UNCONDITIONAL LIFETIME GUARANTEE
Send the damaged Blue Luster CZ jewelry item together with a copy of your
purchase receipt and a check for $9.95 for shipping and handling PER ITEM to
this address:
Product Replacement Center, PO Box 1059, Helen, GA. 30545, USA
2 – STERLING ESSENCE UNCONDITIONAL LIFETIME GUARANTEE
Send the damaged Sterling Essence jewelry item together with a copy of your
purchase receipt and a check in the amount set forth below, according to your
purchase price, for shipping and handling PER ITEM to the address below:
If you paid $75.00 or less – send $9.95 shipping and handling
If you paid $76.00 - $199.00 – send $19.95 shipping and handling
If you paid $200.00 - $499.00 – send $29.95 shipping and handling If you paid
$500.00 or more – send $49.95 shipping and handling
Product Replacement Center, PO Box 1059, Helen, GA. 30545, USA
3- EXCLUSIVES UNCONDITIONAL LIFETIME GUARANTEE
Send the damaged Exclusive jewelry item together with a copy of your purchase
receipt and a check for $9.95 for shipping and handling PER ITEM to this
address:
Something Shiny
Exclusives Product Replacement Center
PO Box 20026
20062-416 St. Clair Street
Chatham, Ontario
Canada N7L-5K6
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